LIVE HR ADVICEHR advice tailored to your business

Tired of the same HR advice?
Partner with Citation Canada to receive tailored support that you and your business deserve.

get premium HR support
Lady smiling while on corded phone in an office.

HR advice you can trust

Our seasoned HR advisors are experts in their fields. With decades years of combined experience in a wide variety of industries, including non-profit, healthcare, manufacturing, transportation, information technology, public sector, consulting, and more, no question is too small or too complex.

Handling over 14,000 calls answered annually from clients coast to coast with a 98% overall customer satisfaction rating, they’re standing by to help you through your HR challenges.

Speak to our team today
Employee smiling while on a phone call in a store.

Solve HR headaches swiftly

HR covers many different areas, sometimes you just won’t have all the answers. Employment legislation can be complex, but Citation Canada makes things simple.

Having someone you can call to answer a question you’re unsure about saves time and money, and it drives efficiency for your business. Speak to our HR advisors on topics like:

  • Employee leave and holiday entitlements.
  • Onboarding.
  • Performance management and employee development.
  • Terminations
  • The latest changes to workplace legislation.
Get unlimited Hr advice
Man smiling at camera, holding a phone.

Find out how Citation Canada can be your HR partner

Speak to an expert

Instant access to
expert HR advice

Need help resolving a tricky HR issue? We’re here to help you with any questions you might have, whenever you need it! You won’t get to listen to the call-waiting music because we answer the phone too quickly. Why? Because we want to be available whenever a question pops into your head.

We provide an on-demand service with flexible options to choose from, whichever suits your business best. Pick the brains of our HR experts through a direct phone call, a self-scheduled appointment, or a quick call back. We’re here to fit your busy schedule (not the other way around)!

get in touch

Meet our HR advice team

We don’t hire just anyone; we hire the best! We carefully select seasoned HR experts who love complex challenges. Our team of specialized HR wizards has spent years researching legislation, rolling out organizational changes, responding to people’s challenges, and understanding the nuances of common law and intersecting regulations.

One size never fits all when it comes to people’s needs, and since so few HR questions can simply be googled, we opted to invest in qualified professionals to handle your questions. Learn more about our HR advisors below and get the best advice for your business needs.

Terri has over 24 years of HR experience in transportation and logistics.

Recent client feedback:

  • “Thank you for always being there and providing wonderful service. I wanted the assurance that I am heading in the right direction.”
  • “Very engaging conversation, and I felt my needs were fully taken care of.”
  • “Terri was amazing. Kind, helpful and very knowledgeable.”
  • “I am so impressed with Terri! I was given excellent advice and wording to use for my issue.”

Terri

Ed has over 26 years of HR experience in the automotive, gaming, aviation, and manufacturing industries.

Recent client feedback:

  • “Truly helped me navigate an extremely stressful employee issue.”
  • “Ed has never let me down and always has the best advice.”
  • “I have always found Ed to be knowledge and professional.”
  • “Ed was on point and offered the advice I needed. Thank you so much as always.”

Ed

Photo of Karen T.

Karen has over 20 years of experience in the public and private sectors on a variety of compliance and HR topics.

Recent client feedback:

  • “Karen provided me with the overall information I required. Thank you!”
  • “I appreciated speaking with Karen today! Her expertise provided sound guidance on how to proceed forward. Thank you so much!”

Karen

Photo of Cavelle L.

Cavelle has more than 25 years of HR experience, including experience in unionized environments, Crown corporations, and not-for-profit organizations in Ontario.

Cavelle is fluently bilingual in French and English.

Recent client feedback:

  • “Cavelle answered all my questions and was very helpful and knowledgeable!”
  • “Cavelle is a professional. Was very warm, attentive and helpful. Shared other resources that I need to check for further guidance on the matter. Very satisfied with the outcome of my call.”
  • “Cavelle was very helpful and reassuring.”
  • “[Cavelle] was very thorough in her guidance.”

Cavelle

You have questions, we have answers

Frequently Asked Questions

Join the thousands of people who trust us as their HR partner

Speak to an expert

Technology that’s loved by
500,000 humans

4.4/5
4.5/5

  • The quality and timely service and support received from Citation Canada (formerly HRdownloads) was superior to many service providers I have used in the past.

    Bruce Bakerr, MA. CP., HR Director
    Wajax Equipment
    Wajax Logo

  • Citation Canada (formerly HRdownloads) staff and resources has provided our company with a one stop shopping for all our HR requirements. We enjoy the ease of their training modules, documents, manuals and their knowledgeable advisor support.

    Ed Legg, Operations
    Britespand Building Systems of Ontario
    Britespan Building Systems Inc

  • The service, support, available information and documents are exceptional. A definite asset to any company or organization.

    Tammy Hehn, Director of Care
    Access Healthcare Services Inc.
    Access Healthcare Services Inc. Logo

  • I have recommended Citation Canada to multiple colleagues at start-ups and larger organizations who don’t have the infrastructure built or are looking for simpler HR solutions.

    Diane Slater, Corporate VP of HR
    St. Joseph’s Communications
    SJC Logo