AODA Feedback Procedures

Citation Canada, formerly HRdownloads, invites and encourages feedback from individuals with disabilities (including customers, employees and the public) about how we are meeting and supporting accessibility in our workplace, the delivery of our services and our customer service.

Please utilize the following Feedback Form to provide us with your inquiries, Comments and suggestions. Citation Canada, formerly HRdownloads, is constantly striving to remove barriers and improve upon our accessibility; your feedback is always appreciated.

Individuals who wish to provide feedback are encouraged to do so by any of the following ways:

In writing:

Please mail the attached form to us at 727 Exeter Rd, London ON, N6E 1L3

Via telephone:

1-877-438-9763 ext. 243
TTY users can use the Bell Relay System by phoning 711 or 1 800-267-6511.

By E-mail:

Please E-mail the Feedback Form as an attachment to:
feedback@hrdownloads.com

Please Note: Individuals who provide formal feedback will receive acknowledgement of their submission (so long as contact information is provided), and will be advised of any resulting actions taken based on the concerns or complaints submitted.